2023 Santa’s Wonderland
Ticket Purchase Terms & Conditions
PLEASE READ CAREFULLY. THESE TERMS & CONDITIONS CONTAIN IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS , INCLUDING YOUR WAIVER OF LIABILITY AND ASSUMPTION OF RISK RELATING TO EXPOSURE TO COVID-19 OR ANY OTHER COMMUNICABLE OR INFECTIOUS DISEASE, CLASS-ACTION WAIVER, AND AGREEMENT TO BINDING ARBITRATION.
All tickets/passes are NON-REFUNDABLE and NON-TRANSFERABLE.
Each Ticket Holder must have a valid 2023 Admission Ticket for Santa’s Wonderland Park Admission. Further identification may be required.
ALL 2023 Tickets are valid ONLY during the 2023 operating season and may not be used in any subsequent operating seasons. Tickets are non-transferable and must be used within the same year of the purchase. If tickets are unused as of December 31, 2023, they become expired. Upon expiration, such expired Ticket/ Pass may no longer be used. No refunds will be given. The original Ticket or Pass may not be transferred, and the amount paid for the original Ticket or Pass may not be redeemed for cash or be used for any other goods or services.
Park hours & park operating days are subject to change without notice. Santa's Wonderland is open every evening between November 10th, 2023 and December 30th, 2023.
Park capacity may be limited due to various reasons including, but not limited to, Acts of God, governmental direction or guidance from health experts. Admission to the park may be denied due to park capacity.
Santa’s Wonderland’s park, attractions, entertainment, products, services, food and retail offerings, and items are subject to change, closure, cancellations and discontinuance without notice due to refurbishing, capacity, inclement weather, low demand, government or other authority guidance or order, pandemic-related restrictions, or any other reason. The owners of Santa’s Wonderland and their management team reserve the right to refuse admittance to any person(s).
Santa’s Wonderland reserves the right to cancel, suspend or revoke any Ticket or Pass or deny admission to any Ticket Holder at any time for any reason. A Ticket Holder assumes all inherent risks associated with all rides and attractions and must obey all safety signage, instructions, and rules.
I attest, acknowledge, and agree that any individual for whom I have bought a ticket, pass, reservation, or uses a ticket, pass, or reservation made by me and who accompanies me to the event, has independently and carefully read and agrees to abide by all Santa’s Wonderland Park Policies. All Park Policies can be found at: https://santas-wonderland.zendesk.com/hc/en-us/articles/360035430331-2023-Park-Policies- . If Santa’s Wonderland cancels a ticket due to misconduct of the holder, no refund shall be due back to the purchaser(s).
Tickets may not be resold. Santa’s Wonderland reserves the right to cancel the sale of any tickets, without reason or notice. Ticket prices and ticket options are subject to change without reason or notice.
Persons under the age of 14 must be accompanied by a legal adult while attending Santa’s Wonderland. Select park activities and attractions may require a signed Waiver of Liability. Persons under 18 years of age, must be accompanied by a parent or legal guardian to sign the waiver on behalf of the minor.
Entry into Santa’s Wonderland constitutes consent for Santa’s Wonderland to use any film, video or reproduction of the image and/or voice of a Ticket Holder for any purpose whatsoever without any payment or compensation of any kind to the Ticket Holder. Santa’s Wonderland is not responsible for lost or stolen property.
By purchasing an admission ticket(s) or passes(es), and/or participating in any activities or event(s), and in consideration thereof, I agree, understand, and acknowledge, on my own behalf and on behalf of any individual who uses a ticket, pass, or reservation purchased, or made by me or who accompanies me, in any event, as follows:
Assumption of Risk:
I acknowledge that an inherent risk of exposure to the disease COVID-19 (as defined by the World Health Organization and any strains, variants, or mutations thereof) and SARS-CoV-2 (the virus that caused COVID-19) (collectively, “COVID-19), and any other communicable or infectious disease, exists in any public place where people are present. By visiting and/or participating in attractions, transportation, activities, and events at Santa’s Wonderland, I agree to voluntarily assume any and all risks in any way related to exposure to COVID-19 and any other communicable or infectious disease, including illness, injury, or even death of myself or others. I acknowledge that my visit and participation are entirely voluntary.
By visiting and/or participating in attractions, transportation, activities, and events at Santa’s Wonderland, I hereby assume all risks and agree to indemnify and hold Santa’s Wonderland harmless against all claims, demands, damages, costs, and expenses. I agree to forever waive, covenant not to sue, release, and discharge Santa’s Wonderland from all liability Santa’s Wonderland may otherwise owe to me, my heirs, survivors, beneficiaries, or assigned for any property damage or personal injury, including death, I suffer. This release applies to all injuries or damages which may be suffered, even if caused in whole or in part by the negligence or gross negligence of Santa’s Wonderland.
I acknowledge and agree that any individual for whom I have bought a ticket, pass or made a reservation or who uses a ticket, pass or reservation made by me is and is intended to be a third-party beneficiary of that ticket, pass, or reservation made by me.
My indemnification obligations shall include, without limitation, all attorneys’ fees and costs incurred by any of the Released Parties through and including any appeals. I understand and agree that I am not relying on the Released Parties to have arranged for, or carry, any insurance of any kind for my benefit relative to my visit to and/or participation in attractions, transportation, activities, and events at Santa’s Wonderland, and that I am solely responsible for obtaining any mandatory or desired life, travel, accident, property, or other insurance related to my visit to and/or participation in attractions, transportation, activities, and events at Santa’s Wonderland, at my own expense
In this document, the named Released Parties are Santa’s Wonderland, Land of Lights, INC. and their respective parents, subsidiary, and other affiliated or related companies, and all officers, directors, managers, coordinators, employees, contractors, sub-contractors, representatives, and insurers of each of the foregoing entities.
WARNING: UNDER TEXAS LAW (CHAPTER 87, CIVIL PRACTICE AND REMEDIES CODE), A FARM ANIMAL PROFESSIONAL OR FARM OWNER OR LESSEE IS NOT LIABLE FOR AN INJURY TO OR THE DEATH OF A PARTICIPANT IN FARM ANIMAL ACTIVITIES, INCLUDING AN EMPLOYEE OR INDEPENDENT CONTRACTOR, RESULTING FROM THE INHERENT RISKS OF FARM ANIMAL ACTIVITIES.
Additional Terms and Conditions for Season Passes
Season Passes are nonrefundable and nontransferable. All Season Pass Holders must be photographed at Reservation Station. The person using this Season Pass to enter Santa’s Wonderland must be the person who is shown on the Season Pass and ID. Season Passes may not be shared between individuals. Santa’s Wonderland management reserves the right to revoke a Season Pass, without a refund, for assisting another person in any way of unauthorized entry.
Season Passes may not be used for commercial purposes and are void if altered or misused. Season Pass Holders must abide by all rules and regulations applicable to Santa’s Wonderland.
Benefits and Discounts:
A Passholder must present a valid Season Pass and valid photo identification prior to purchases to receive any applicable benefits and discounts. Benefits and discounts are nontransferable and may not be combined with any other offer or promotion. Such benefits and discounts are for personal use only and may not be used for any commercial purpose including, without limitation, to obtain or purchase items or services with the intent to resell such items or merchandise. Discounts are not valid on previous purchases or on purchases of the Park admission tickets and alcohol. Not valid in combination with other offers, discounts or promotions. The discounts offered are subject to change without notice.
As a member of Santa’s Wonderland’s Season Pass program, a Season Pass Holder will be eligible to receive periodic newsletters and other communications about Santa’s Wonderland. Pass Holders may also be sent information about special events, products, services and offers based on their activities at Santa’s Wonderland. These communications may be sent by postal mail or by email, based on the contact information provided to the Pass program. Pass Holders may receive these communications from any of the subsidiary and affiliated entities of Santa’s Wonderland.
In the event of a lost or stolen Season Pass, report it to Santa’s Wonderland immediately. A $10 fee and proper ID is required for a replacement pass. Only ONE replacement pass permitted per season. Additional replacement passes will be sold at full price. Minors must be accompanied by a parent or guardian to receive a replacement Season Pass. All terms, conditions and benefits including, but not limited to, admission privileges, prices, Season Pass type availability, benefits and discounts are subject to restrictions, availability, and change or cancellation without notice at any time.